Privacy Policy
Last updated: February 2026
1. Introduction
This Privacy Policy describes how Paebiru Snacks LTDA collects, uses, and protects information provided by visitors and users of our platform. We are committed to ensuring transparency regarding our data practices and complying with applicable Brazilian data protection regulations, including the Lei Geral de Proteção de Dados Pessoais (LGPD).
2. Information We Collect
2.1 Information Provided by the User
Users may voluntarily provide us with information when contacting us through our platform, including but not limited to:
- Name and contact information (email address, phone number)
- Messages and inquiries submitted through contact forms
- Information related to travel planning or routing questions
2.2 Information Collected Automatically
When you visit our platform, we may automatically collect certain technical information, including:
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on the platform
- Referral source and navigation patterns
3. How We Use Your Information
We use collected information for the following purposes:
- Responding to user inquiries and providing customer support
- Improving platform functionality and user experience
- Analyzing platform usage and traffic patterns
- Complying with legal obligations
- Ensuring platform security and preventing misuse
4. Information Sharing
We do not sell, trade, or rent user information to third parties. We may share information only in the following circumstances:
- When required by applicable law or legal obligations
- To protect our legal rights and the security of our platform
- With service providers who assist us in platform operations, subject to confidentiality agreements
5. Data Security
We implement appropriate technical and organizational measures to protect user information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Users may request deletion of their information subject to legal retention requirements.
7. Your Rights (LGPD)
Under the Brazilian LGPD, you have the following rights:
- Access to your personal information
- Correction of inaccurate information
- Deletion of information (right to be forgotten)
- Portability of your data
- Opt-out of certain uses of your information
To exercise any of these rights, please contact us at the email address provided in the Contact section of this policy.
8. Cookies and Similar Technologies
Our platform may use cookies and similar tracking technologies to enhance user experience and analyze platform usage. You can control cookie settings through your browser preferences. Disabling cookies may limit certain platform functionality.
9. Links to Third-Party Websites
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any third-party sites before sharing information.
10. Minors
Our platform is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will take steps to delete such information and terminate the minor's account.
11. Changes to this Policy
We reserve the right to update this Privacy Policy at any time. Material changes will be communicated through our platform. Your continued use of the platform following such changes constitutes acceptance of the updated policy.
12. Contact
For questions or concerns regarding this Privacy Policy or our data practices, please contact us:
Samambaia Norte (Samambaia)
Brasília/DF
CEP: 72329-014
Brazil